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Flying With Sean Tucker

Friday, October 14, 2011

Some years ago, Raytheon CEO Bill Swanson wrote a booklet of 33 short leadership observations called Swanson's Unwritten Rules of Management. I could go on and on about the knowledge packed in this small booklet, but one of my favorite "rules" is number 32. - A person who is nice to you but rude to the waiter, or to others, is not a nice person. (This rule never fails).  There is a great deal of wisdom in that rule and I've always thought that you can tell a lot about someone's character by how they treat subordinates and especially children. And sometimes you meet truly great people who are an inspiration to all.

Council member Jeb Dasteel forwarded to me this video showing Sean Tucker's interaction with a youth with cerebral palsy and you can clearly tell the caliber of man he is by watching the video.  We're pleased to welcome Sean Tucker as our special guest speaker to our 2011 CCO Summit.

                                                                                       

Sean is a National Aviation Hall of Fame inductee and aerobatic pilot for Team Oracle, he is the only civilian performer ever to be allowed to fly close formation with the Blue Angels and the Thunderbirds. Tucker has flown more than 1,000 performances at more than 425 airshows, in front of more than 80 million spectators. At the Summit, he will share his view of leadership, passion, and thrill.

In addition to Sean's inspiration, we've got other great speakers from JetBlue, Nationwide, Oracle, and more. There are a huge number of best practices waiting for you! Can you afford to miss it? We look forward to having you join the conversation!

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Categories: CCO Council | Chief Customer Officer | Customer Centricity

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