A Quote about the CCO Council from Curtis Bingham
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Curtis on...Critical Success Factors for CCOs: 5. Creating Alliances

Wednesday, March 28, 2012

In this fifth of seven videos on critical success factors for chief customer officers and senior loyalty executives, I urge CCOs not to "go it alone", but to enlist and leverage allies across the organization to embed customer centricity successfully.



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Categories: Chief Customer Officer

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